ATT Contact

Does anyone have an ATT contact that might be able to help with a Business
Class DSL issue? We are seeing pretty major packet loss across their
network, but since their tests are not registering any problems they will
not escalate the the issue:

Host
     Loss% Snt Last Avg Best Wrst StDev
1. 216.x.x.x
   0.0% 15 0.9 1.8 0.9 11.6 2.8
2. 64.14.x.x
   0.0% 15 1.3 1.6 1.3 4.5 0.8
3. hr2-ge-11-46.Elkgrovech3.savvis.net
      0.0% 14 0.7 0.7 0.6 1.5 0.2
4. cr2-tengig-0-7-5-0.chicago.savvis.net
      0.0% 14 1.9 2.1 1.8 3.2 0.4
5. 204.70.200.90
      0.0% 14 18.6 18.8 18.5 19.3 0.2
6. 204.70.197.241
       0.0% 14 19.3 19.5 19.3 19.9 0.2
7. ex1-g4-0-1.eqabva.sbcglobal.net
     15.4% 14 22.3 22.1 21.8 23.2 0.4
8. dist1-g1-3.chcgil.ameritech.net
     21.4% 14 24.5 24.6 24.0 24.8 0.2
9. Se20-g5-2.chcgil.sbcglobal.net
       0.0% 14 23.9 24.0 23.7 24.1 0.1
10. adsl-76-193-193-214.dsl.chcgil.sbcglobal.net
       7.1% 14 32.0 35.3 32.0 54.0 6.1
11. adsl-76-193-193-210.dsl.chcgil.sbcglobal.net
       7.1% 14 32.9 34.1 32.9 39.8 1.8

Jeff Rooney
jtrooney@nexdlevel.com

Jeff Rooney wrote:

Does anyone have an ATT contact that might be able to help with a Business
Class DSL issue? We are seeing pretty major packet loss across their
network, but since their tests are not registering any problems they will
not escalate the the issue:

Host
     Loss% Snt Last Avg Best Wrst StDev
1. 216.x.x.x
   0.0% 15 0.9 1.8 0.9 11.6 2.8
2. 64.14.x.x
   0.0% 15 1.3 1.6 1.3 4.5 0.8
3. hr2-ge-11-46.Elkgrovech3.savvis.net
      0.0% 14 0.7 0.7 0.6 1.5 0.2
4. cr2-tengig-0-7-5-0.chicago.savvis.net
      0.0% 14 1.9 2.1 1.8 3.2 0.4
5. 204.70.200.90
      0.0% 14 18.6 18.8 18.5 19.3 0.2
6. 204.70.197.241
       0.0% 14 19.3 19.5 19.3 19.9 0.2
7. ex1-g4-0-1.eqabva.sbcglobal.net
     15.4% 14 22.3 22.1 21.8 23.2 0.4
8. dist1-g1-3.chcgil.ameritech.net
     21.4% 14 24.5 24.6 24.0 24.8 0.2
9. Se20-g5-2.chcgil.sbcglobal.net
       0.0% 14 23.9 24.0 23.7 24.1 0.1
10. adsl-76-193-193-214.dsl.chcgil.sbcglobal.net
       7.1% 14 32.0 35.3 32.0 54.0 6.1
11. adsl-76-193-193-210.dsl.chcgil.sbcglobal.net
       7.1% 14 32.9 34.1 32.9 39.8 1.8

Jeff Rooney
jtrooney@nexdlevel.com

there is packet loss between sbc (att) and Savvis.