...on the list who might be able to comment on how they/you/BT is
detecting downstream clients that are bot-infected, and how exactly
you are dealing with them?
Unfortunately, the way you phrased that question is
rather "journalistic" and in BT, as in most large companies,
employees are forbidden from answering such questions without
having the answers vetted by various Public Relations
and Legal departments.
Fortunately, published material is exempt from this rule
so Googling for an article I found this:
which contains the following:
Using data from the system, BT's abuse team can cancel
rogue accounts linked to spammers or add offending
IP addresses to blacklists.
The system also allows BT's admins to contact consumers
whose compromised (zombie) PCs have unwittingly been
made the part of the junk mail problem and provide advice
on cleaning up their systems.
Seems pretty clear to me. We take the issue of botnets very
seriously and we have invested money into tools which automate
some part of the process of identifying and removing bots.
Just what was the point of your query? Do you have some issue with
traffic emanating from BT's network?
I admit that we are a rather large company with several
rather widespread IP networks, nevertheless, a simple
RIPE database query of "BT" does lead to more than one
abuse contact and also lists several real people who
you could contact directly if you need to coordinate activity.
--Michael Dillon