Akamai IP Geo Location incorrect for IP blocks below

Hello,

I am looking for some help with Akamai, I have been in contact with their support rep on the phone and they confirmed our 2 blocks below are showing incorrectly. I was asked to email their support and they would get it changed. I emailed support and was told they couldn’t help unless we had an account.

So I am looking for a contact or some help on this. Our ips show up correctly in all other geo ip databases.

The 2 blocks geo location show as Burnaby, B.C. and they should be showing are Red Deer, A.B. Canada.

IP Blocks

23.167.64.0/24

23.179.160.0/24

We are the Arin registered owner of the above blocks.

I would appreciate it someone would reply to this message and let me know the status when updates have been done.

Regards,

Chris Wescott
Edgar HighSpeed Inc
President
403-713-1016 (Opt 1)
www.edgarhighspeed.com

Akamai: Please e-mail ccare@akamai.com with IP address, City, State/Province, Zip code (if available), and Country.

SRC: http://thebrotherswisp.com/index.php/geo-and-vpn/

I already took care of this via another forum for Chris.

If you have issues let me know in private.

Thanks.

- Jared