Akamai infrastructure tech

If someone with Akamai is watching, can you please have someone from
infrastructure contact me? We host an Akamai server, a drive started
taking errors, Akamai shipped us a new drive, but did not tell us which
of the eight drives in the server needs to be replaced.

Normal contact channels have resulted in voicemail or no clue :frowning:

Thanks,
-Robert

That's unusual... we've gone through hard drive replacements many times and
always gotten a detailed email from them before the hard drive arrived....

Paul

Thanks to everyone who responded; we've got this completely taken care of!