Anyone else having reachability issues with Vonage? The past two days,
about this time (~2pm), we've been unable to reach www.vonage.com and
customers with vonage phones have lost their service.
My traces to them end with:
13. 64.200.88.173 0% 8 8 32 31 33 42
14. nycmny2wcx2-pos1-0-oc192.wcg.net 0% 8 8 37 37 70 176
15. ???
One of my clients complaining about this said that today in a
traceroute, they saw a loop going from sprint->pnap->wcg->sprint->pnap->xo
I got interrupted typing this, and I see that in the past 40 minutes
routing has changed...now it ends with
13. 0.so-5-0-0.XL1.NYC9.ALTER.NET 0% 4 4 42 41 42 42
14. 0.so-0-0-0.XR1.NYC9.ALTER.NET 0% 3 3 42 42 42 42
15. 181.ATM7-0.GW4.NYC9.ALTER.NET 0% 3 3 42 41 41 42
16. ???
and I get "The document contains no data" from www.vonage.com. Earlier it
was painfully slow, but would eventually mostly load.
Anyone know what's going on or where the problem is?
I'm starting to wonder if Vonage's "your blocking us" news stories have
just been coverup for network stability/capacity issues.
I'm seeing the same problem here from two points, dropping dead inside/customer edge at ALTER....also can't get to their site. I don't know about my Vonage phone at home though. I can check it when I finally make it home tonight but by then it will probably clear up....Whatever it is, it's not local.
..snip snip..
On Fri, Mar 04, 2005 at 03:17:11PM -0500, Jon Lewis said something to the effect of:
I got interrupted typing this, and I see that in the past 40 minutes
routing has changed...now it ends with
13. 0.so-5-0-0.XL1.NYC9.ALTER.NET 0% 4 4 42 41 42 42
14. 0.so-0-0-0.XR1.NYC9.ALTER.NET 0% 3 3 42 42 42 42
15. 181.ATM7-0.GW4.NYC9.ALTER.NET 0% 3 3 42 41 41 42
16. ???
fwiw...I'm trying the same trace from nodes within CoreNAP and pnap spaces
and am seeing the same thing.
However, my Vonage at home has functioned without interruption, as far as
I am able to tell. I suppose I may have covens of angry family members who
have been trying unsuccessfully to call me with thrilling tales of gall stones
and lazy boyfriends, but I have heard nothing to suggest that is the case.
Then again, my personal delivery of Vonage seems to include the nifty
"Surprise! Half-duplex!" feature that leaves me suddenly able to hear the
other party without the other party being able to hear me (this,
coincidentally, throws a big wrench into mitigating the aforementioned family
fun calls), and that has been on the rise this week.
ymmv,
--ra