Verizon MPLS service in Anchorage

Hello,

I've got a bunch of sites connected to the Verizon Private IP MPLS service,
and recently brought online a location in Anchorage connected to the
brand-new PE node in the same city.

I'm seeing that packets marked as DSCP EF are given fantastic treatment (low
jitter, no packet loss), but other packets, including AF41, AF31, and BE are
given what appears to be the "junk bucket" treatment.

I'm having a difficult time getting anyone to acknowledge this problem, but
it's causing interactive applications to be unusable for times of the day.

Can anyone point me in a good direction?

thanks.

Hah, just a few days ago I spoke with an "engineer" at VZ that tried to claim that each of the treatments were different, but that they only charged extra for EF. I asked why I shouldn't just put all my traffic in the highest "free" treatment and beat out all the other customers for the best treatment for mine. He told me that "most of his customers weren't trying to get their traffic through at the expense of other customers".

Anyway, despite what their "engineers" say, only EF is actually treated on the VZ network better than BE, the rest are just to prioritize traffic at your own egress port.

'at your egress port' .. or 'where you are attempting to put 10lbs of
crap in a 5lb bag'.. chances are the anchorage node is actually a
partner node anyway, fyi.

Brandon,

VZ does or can apply a PE-egress profile that handles traffic differently
based on DSCP marking. Your account team should be able to provide this to
you.

As far as unique treatment within their P network, it sure looks to me that
the higher AF classes do get better treatment.

My problem is that non-EF is handled terribly, and it's causing a big
problem with interactive traffic. Voice is fine.

thanks.