Verio as an DS3 upstream provider - comments?

I'm looking into possibly using Verio as an additional upstream provider.

If you have any experience with Verio, can you give me any feedback on them?
Thanks.

- mz

AFAIK, Verio is shrinking back to a small footprint.

We ordered service from them in Toledo, and after being over a year late
in being turned up due to delays on their end, we got a letter from Verio
Legal stating they were pulling out of Toledo, leaving us with a DS3 into
their pop that they refuse to pay term liability on.

I would avoid them if at all possible.

Jason

AFAIK, Verio is shrinking back to a small footprint.

As far as I'm concerned, Verio is the new AGIS...host to many
"bulletproof" commercial spammers. Complaints to abuse@ and a host of
other verio addresses are apparently ignored since I keep receiving spams
from the same verio customers. The worst one is:

Custom Offers (NETBLK-C052-128-121-16-224) C052-128-121-16-224
                                               128.121.16.224 - 128.121.16.255
Verio Data Centers - Sterling/Dulles (NETBLK-VRIO-128-121-000) VRIO-128-121-000
                                                  128.121.0.0 - 128.121.31.255
Verio Inc. (NETBLK-VRIO-128-121) VRIO-128-121 128.121.0.0 - 128.121.255.255

...
I would avoid them if at all possible.

I would agree and would not recommend anyone buy anything from verio.
If you have circuit contracts up for renewal, ask your salesdroid about
verio's policy on spam, and take your business elsewhere.

We heard here in Eugene Oregon that Verio is pulling back from 32(?) markets to 25(?)
markets. The local contracts apparently say something to the effect that the clients have a
multi year contract but VERIO can pull out any time.

1. Who would present a contract like that?

2. Who would sign a contract like that?

Ohhh well.

Subject: Verio as an DS3 upstream provider - comments?

I'm looking into possibly using Verio as an additional
upstream provider.

If you have any experience with Verio, can you give me any
feedback on them?
Thanks.

- mz

Given the rapidly shrinking size of the geographic area served, the sale
of all of the dialup business to Earthlink and the closure of many of
the data centers I would not be surprised to see significant depeering
with Verio in the near future.

We had service with Verio for several years. Don't expect to be able to
resolve BGP issues any time other than 9-5pm. First level dedicated
access tech support is sometimes difficult to reach and can be extremely
clueless.

Billing is an utter basket case. I really like the part where Verio
closed the Toledo POP and left town but is still billing us for service.
I'm waiting for them to call and threaten to shut us off - that should
be a fairly humorous conversation.

The network itself was decent. Good connectivity and low latency but I
wouldn't expect it to last much longer.

Mark Radabaugh
Amplex
(419) 833-3635

> Subject: Verio as an DS3 upstream provider - comments?
>
> I'm looking into possibly using Verio as an additional
> upstream provider.
>
> If you have any experience with Verio, can you give me any
> feedback on them?
> Thanks.
>
> - mz

Given the rapidly shrinking size of the geographic area served, the sale
of all of the dialup business to Earthlink and the closure of many of
the data centers I would not be surprised to see significant depeering
with Verio in the near future.

Empty datacenters don't push or pull bandwidth. Closing those hardly
affects peering policy. I don't see this as a major concern at the
moment.

Billing is an utter basket case. I really like the part where Verio
closed the Toledo POP and left town but is still billing us for service.
I'm waiting for them to call and threaten to shut us off - that should
be a fairly humorous conversation.

I still like the fact that the Toledo POP fit in the trunk of my car,
but that's beside the point - the important thing is that I still
owe you a hot dog next time I'm in town. :slight_smile:

The network itself was decent. Good connectivity and low latency but I
wouldn't expect it to last much longer.

Speaking for extensive personal experience - Verio has a heck of a
backbone. And if you're in one of the cities they plan on continuing
to provide access in, then they'd be a viable option - If you know
what you're doing and don't need much support from your upstream.

Speaking for extensive personal experience

as a former Verio employee (full disclosure, Doug :slight_smile:

- Verio has a heck of a
backbone. And if you're in one of the cities they plan on continuing
to provide access in, then they'd be a viable option - If you know
what you're doing and don't need much support from your upstream.

I had some, ummmmm, support issues with them. But that was three years
ago, so my experience is very likely to be completely irrelevant. I haven't dealt
with them since then.

(Are you still in Cleveland?)