TikTok connectivity issues

Hello folks,

Simple question: how to fix a TikTok blocking issue to an IPv4 prefix (31.56.152.0/23), I work at an ISP company “COMPAÑÍA DE TELECOMUNICACIONES LEÓN & RODAS LR-COMPTEL S.A.”, from Ecuador (ASN 273034). I get the error “Service 503 temporarily unavailable”.


The prefix is ​​leased, geolocated in Ecuador and is being advertised correctly from our ASN, I performed a tracert to the TikTok IPs and it shows me that there are no problems on the route and the packets arrive correctly to their destination.

Cheers,
Jonathan