The World Responds to a Non Announcement

Alan says:

  Tell your upstream that outages based on routing table issues are not
  acceptable. If they don't get their act together, please pull out your
  service contract... You'll find a clause in your contract for 'unacceptable
  service'. Exercise it.

  We've got one in each of our contracts, as do our downstreams. We're
  this close to exercising one of these options on our upstream, and it's
  rather ironic that they've voices who most agree w/ me, although they
  blame all their problems on the other bad people who don't aggregate.

  More /19 business, Sean, only go deeper. Make the lazy hurt.

Wow, real, live, honest-to-goodness customer feedback.

Noted and circulated.