Technical Contact and Network Solutions (now Verisign)

Unnamed Administration sources reported that Lionel said:

[standard Netsol/Verisign incomptetance snipped]

>I was hoping that someone might have a contact over a Verisign Engineering
>that could help us out...

Phoning them has been known to work, but the probability is on a par
with that of having a rain of live frogs. The industry-standard solution
to this problem is to yank your domains out from under them & put them
somewhere else, then to ignore all the fake 'invoices' they send you
afterwards.

The proven alternative contact approach is just sue them.
This seems to penetrate to a level where you can get a
response. It's a pity it's needed but....