<list copied as a follow-up. Further discussion by me will be off-list.>
I would contact Gridnet's NOC to work with you and ANS' NOC to address the
issues. I am able to trace from the east coast to the address, bouncing the
trace off of ANS' Reston, VA router, but not from their San Francisco
router.
The ANS NOC identified the problem which should now be resolved. As
Michael points out, the best course of action to get a problem like
this resolved is to send email to trouble@ans.net. Sorry about the
inconvenience.
Mark Davisson
ANS Network Engineering