Rogers outage - House of Commons INDU hearing

Canada is part of North America, and may be of interest to NANOG.

Rogers had a nationwide outage on July 8, 2022. The House of Commons held a hearing today (July 25, 2022) on the outage and invited the Rogers CEO, other company CEOs, regulators and academics to testify.

Recording of the House of Commons INDU hearing

Rogers CEO Tony Staffieri said the company now plans to physically separate its wireless and internet networks to ensure more redundancy in the future. Company estimates it will cost at least $250 million.

Rogers still plans to complete the proposed $26-billion acquisition of Shaw. The CEO claimed the greater scale of the merged companies would allow Rogers to create seperate wireless and internet networks faster.

CRTC chairperson said that reliability and competition are separate issues.

Department of Industry
• Simon Kennedy, Deputy Minister
• Éric Dagenais, Senior Assistant Deputy Minister, Spectrum and Telecommunications Sector
• Mark Schaan, Senior Assistant Deputy Minister, Strategy and Innovation Policy Sector

Rogers Communications Inc.
• Tony Staffieri, President and Chief Executive Officer
• Ron McKenzie, Chief Technology and Information Officer
• Ted Woodhead, Chief Regulatory Officer and Government Affairs

Canadian Radio-television and Telecommunications Commission
• Ian Scott, Chairperson and Chief Executive Officer
• Fiona Gilfillan, Executive Director, Telecommunications
• Michel Murray, Director, Dispute Resolution and Regulatory Implementation, Telecommunications

As an individual
• Michael Geist, Canada Research Chair in Internet and E-Commerce Law, Faculty of Law, University of Ottawa
• Ben Klass, PhD Candidate, Carleton University, Senior Research Associate, Canadian Media Concentration Research Project
• Dwayne Winseck, Professor, Carleton University, Director, Global Media and Internet Concentration Project

Public Interest Advocacy Centre
• John Lawford, Executive Director and General Counsel

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Let’s see how this goes. A political hearing will (IMO) likely not resolve in the identification of core technical issues nor meaningful changes to avoid what was experienced on July 8th. A third party conducting a real technical investigation is likely the way to find a RCA and set of recommendations.


Victor K

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