Real World Contact at Charter/Spectrum Abuse?


Does anyone know how to get in touch with a real world contact at Chrter/Spectrum Abuse? One of their users is causing significant issues for one of my dedicated hosting customers - from attempting to extort and blackmail them to uploading borderline to possible Child Pornography on on their WordPress.

I just would like to actually contact a real world contact because I’m not even sure if their abuse email system is accepting my complaint.