RE: How to Handle ISPs Who Turn a Blind Eye to Criminal Activity?

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We did exactly that with a similar incident and the local FBI Cyber
Crimes folks told us that they couldn't help us because they were
entirely dedicated to potential terrorist activities. So, I would
say "contact local authorities and play it up as a terrorist act" if
you want any help at all.

Or, you can somehow work into your complaint about how you are just
trying to "protect the children".

Ah, yes -- One of the Four Horsemen of the Information Apocalypse:
terrorists, drug dealers, kidnappers, and child pornographers.

I'm pretty sure the four horseman of the Internet are:
Drugs, Terrorism, Child pornography and (4th always changes) last I heard was copyright