RE: Choosing a Service/Hosting Provider

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1

the strange thing is that we don't see network quality (in terms of low
latency, high 9's availability, etc.) being much of a concern among our
customers. I think the basic attitude is that there isn't much difference
in terms of service quality among the tier 1 providers: internet
connectivity, frame relay and ATM service are pretty much viewed as
commodities, so the more pressing issue becomes customer service/support,
SLA management, cost and availability.

Irwin

Irwin Lazar.vcf (423 Bytes)

2

the strange thing is that we don't see network quality (in terms of low
latency, high 9's availability, etc.) being much of a concern among our
customers. I think the basic attitude is that there isn't much difference

Until you mainline the good stuff, that's true.
Local high bandwidth customers learned the difference
after experiencing it as well and they do get educated.
--Mike--