RE: 24x7 Support Strategies

--------------- jabley@ca.afilias.info wrote:-----------------

Does anyone have any CCIE (or equivalent technical ability) staff
on a 24x7 shift? What about CCIE level staff on an on-call rota
with a garanteed response time? How about CCNP?

Does anybody actually put any stock in the presence or absence of
vendor certifications on a resume when judging the capabilities of an
engineer?

There's no correlation between certification and capability, in my
experience.