RE: 24x7 Support Strategies

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Does anyone have any CCIE (or equivalent technical ability) staff
on a 24x7 shift? What about CCIE level staff on an on-call rota
with a garanteed response time? How about CCNP?

Does anybody actually put any stock in the presence or absence of
vendor certifications on a resume when judging the capabilities of an

There's no correlation between certification and capability, in my