Ok, so the next question is, what harm would a simple advance notice of
'emergency maintenance' caused, vs the very real hassle and
inconvenience that DS3-down in the middle of the night caused for
operations staff? I personally was yanked out of bed by my network
Scott Weeks wrote:
Try no notice at all and 4 GigEs of upstream bandwidth down at 1:30am.
Honestly, I feel for them. They probably left it up to the account reps, which means the smaller circuits probably got notified and the HUGE wholesale accounts were not. Oh, well. That's why we have redundancy. 
Jack