Maybe they should send some of those tech support people over to work
on the Ascend Max code. 9 weeks now of having a totally reproducable
routing loss bug into them, and they won't even bother returning email
or call-backs to me anymore. The previous code revisions made the
boxes reboot at random times. We picked the lesser of two evils..
I am happy with [the GRF] we have 14 in our network right now. Yes they
have
some small problems, but Ascend GRF tech support is the best I have seen.
We have some new Cisco stuff on the way, and in a few weeks will know if
we are going to ditch GRF and with with Cisco. So far we are still 100%
cisco free, but that may change in a few weeks.Maybe they should send some of those tech support people over to work
on the Ascend Max code. 9 weeks now of having a totally reproducable
routing loss bug into them, and they won't even bother returning email
or call-backs to me anymore. The previous code revisions made the
boxes reboot at random times. We picked the lesser of two evils..
GRF tech support is the *same* group of people as those you refer to here.
....I've asked someone to look into your reported troubles and get back to
you/me on why there has been no further contact.
Kevin