Phone ouages grow more severe

Networks Are Taking Longer
To Repair Despite Focus
On Boosting Reliability
By JESSE DRUCKER and AMY SCHATZ
Staff Reporters of THE WALL STREET JOURNAL
November 10, 2005; Page B10

Despite a new focus on strengthening traditional U.S. telecommunications
systems to withstand terrorism and natural disasters, telephone-network
outages have grown more severe and are lasting longer to repair.
[...]
In the past four years, the median duration of an outage was 3.3 hours --
"significantly higher" than the 2.86 hours it took to restore operations
during the first eight years data were tracked, according to the report.
The severity of the outages -- which takes into account several factors,
including the number of customers affected -- has also jumped over the
past four years.
[...]