Phone networks struggle in Hurricane Katrina's wake

You get high marks for your crumudgeon level.

However, if I have to point it out and lead you to it
like a child, then so be it.

If I was mistaken in thinking that the referenced article:

"Red Cross looks to IT for post-Katrina recovery"
http://www.computerworld.com/securitytopics/security/recovery/story/0,10801,104250,00.html

..would perhaps elicit some operational suggestions from the peanut
gallery on how to perhaps assist in this effort, or prhaps contribute
to the BellSouth issues, etc., then mea culpa.

Sniping certainly accomplishes nothing.

- ferg

I'll file that comment where it belongs -- in file 13.

If a major catastrophe, albeit more human than network-related
(although lots of network-related issues here, too), isn't on-topic,
than I fail to see what is.

North American Network Operations perhaps?

Talking about the impact to networks is on-topic, talking about steps
being taken to protect or restore networks is on-topic, talking about
networking infrastructure as it relates to the public communications
infrastructure is on-topic during an event like this.

Replying to idiotic slashdot articles asking really stupid questions is
not on topic. Telling the entire NANOG reader base that you like your POTS
line and will never switch to VoIP is not on topic. Technically speaking a
human tragedy isn't even on topic.

Like I said, it might be different if there was some actual insight being
provided here. If someone was talking about some specific data relating to
the reliability of the infrastructure or otherwise something OPERATIONAL
to talk about that would be one thing, but this is not operational, this
is simply chatter. Chatter has its place, that is why people read Slashdot
and watch the news, but replacing an operational mailing list with the
slashdot commentary section and seeing what happens is not my or anyone
else's idea of a good time.

If I was mistaken in thinking that the referenced article:
  
  "Red Cross looks to IT for post-Katrina recovery"
  http://www.computerworld.com/securitytopics/security/recovery/story/0,10801,104250,00.html
  
  ..would perhaps elicit some operational suggestions from the peanut
  gallery on how to perhaps assist in this effort, or prhaps contribute
  to the BellSouth issues, etc., then mea culpa.
  
Slightly operational; I tried several times earlier today to donate
to the Red Cross via their website. I was stymied by constant errors
from their MS SQL Server backend.

Its sad to think of how much in donations they've missed out on, by
relying on some rinky-dink software.

If anyone has operational contact with the redcross website
engineering folks, you might want to let them know that its time to
"reboot the server".

matto

--matt@snark.net------------------------------------------<darwin><
              The only thing necessary for the triumph
              of evil is for good men to do nothing. - Edmund Burke

"Red Cross looks to IT for post-Katrina recovery"
http://www.computerworld.
com/securitytopics/security/recovery/story/0,10801,104250,00.html

..would perhaps elicit some operational suggestions from the peanut
gallery on how to perhaps assist in this effort, or prhaps contribute
to the BellSouth issues, etc., then mea culpa.

There is also the issue of planning. By examining what happens
during a disaster situation we can learn lessons and fix our
own disaster plans before we need to implement them. For instance
the communications failures in New Orleans were predictable.
That's why the RedCross moved in comms gear prior to the hurricane.
Even in an event where the physical damage is miniscule in
comparison, i.e. the 7th July attacks in London, the cellular
networks were overloaded and difficult to use for an entire day.

So, perhaps portable WiFi gear like the Breadcrumbs here
http://www.rajant.com/ would be something more of us should
be stocking. If there is a disaster in your city, how will
you communicate between your data centers and offices if the
cell and phone networks go down? And if you set up a network
of devices like the Breadcrumbs, then you are essentially
building an alternate communications network that is connected
to the Internet, i.e. you are an ISP and a wifi comms network
connected to you is part of the Internet.

So, to take this a step further, how many of the telecommunications
companies on this list have an emergency comms plan coordinated
with local emergency authorities in which you plan TO BE A
PROVIDER OF EMERGENCY COMM SERVICES, and not just a user.

According to meteorlogists, we are entering a period of a
dozen years in which hurricanes can be expected to be
stronger on average. And there are expected to be another
4 to 5 bug hurricanes before this year's hurricane season
is over. And hurricanes are unpredictable. Canadians who
think they are immune should check what happened in Southern
Ontario during Hurrican Hazel in the 1950's. Holland, Germany
and England have experienced storm surges even without
hurricanes. And the list of possible disasters goes on.

We cannot predict what will happen and where it will
happen but we can confidently predict that SOMETHING
will happen on a regular basis. So, how can ISPs make
plans to be part of the solution when a disaster does
happen?

--Michael Dillon