Overseas - Latency

We have several customers that are reporting horrible latency when coming
from overseas (Israel, Europe, etc...) Looking at a few global maps for
latency, I don't see any issues. Does anybody know of any fiber cuts or
any issues currently going on? FYI, the customer in question at my
datacenter currently uses Level3 and Cogent and we reside in St. Louis.

Eric,

I just ran a few traceroutes from Israel (through 2 different providers) and
the performance seems normal.

Can you tell me where to test specifically to?

Thanks
Arie

I saw this earlier this morning, not sure if it relates to you or not:

http://www.telegeography.com/cu/article.php?article_id=33597

Caleb Tennis <caleb.tennis@gmail.com> writes:

I saw this earlier this morning, not sure if it relates to you or not:

http://www.telegeography.com/cu/article.php?article_id=33597

Well that's Africa and most unfortunate for all the soccer fans
there.

jens

There are several cable systems landing in South Africa. I doubt it will affect television coverage ...

Roderick S. Beck
Director of European Sales
Hibernia Atlantic
Budapest, New York, and Paris

"Rod Beck" <Rod.Beck@hiberniaatlantic.com> writes:

There are several cable systems landing in South Africa. I doubt it will affect
television coverage ...

TV is not an issue Internet is. At least thats what I read in an
article yesterday. According to the article I read many (smaller)
providers there have only on connection and another cable connection
not ready yet.

I found some news here: http://www.techcentral.co.za/tag/seacom/

Jens