Got off the phone w/Hector @MCI indicating that they are currently have
problems with their OC12 ckt in Illinois. Routing through their network
is getting beat up...
I've noticed the sprint outage list has become very quiet, as has the
MCI outage list. They seem to be quiet even during and after widely
known problems. The same is true of most providers I bother to track.
Even those providers I have signed agreements which include notification
requirements.
Since I still notice end-to-end interruptions of service, I don't think
the network has really become as reliable as the lack of outage notifications
might indicate. Are folks just not bothering to keep everyone informed?
Should I go back to nagging your NOC folks with phone calls?
Perhaps its just different expectations. For example, I don't bother
to notify people about MAE-West outages that effect everyone because I
assume the operator of MAE-West should handle that, and a NxN set of
providers notifying each other isn't helpful. And a lot of the time
extraneous notifications just muck up the trouble ticket system.
Is there anything that will encourage pro-active notification?
>Got off the phone w/Hector @MCI indicating that they are currently have
>problems with their OC12 ckt in Illinois. Routing through their network
>is getting beat up...
I've noticed the sprint outage list has become very quiet, as has the
MCI outage list. They seem to be quiet even during and after widely
known problems. The same is true of most providers I bother to track.
Even those providers I have signed agreements which include notification
requirements.
Since I still notice end-to-end interruptions of service, I don't think
the network has really become as reliable as the lack of outage notifications
might indicate. Are folks just not bothering to keep everyone informed?
Should I go back to nagging your NOC folks with phone calls?
I hesitated the mentioning, thinking it may break some curtesy protocol
(and apologize if it has), but I am a NOC folk and was responding to the
initial impact this flap had for general routing.
Is there anything that will encourage pro-active notification?
We are striving towards more proactivity with respect to outage postings
on our network, though I wasn't sure what to do with this. In retrospect
realize that it was probably not my position to do so. Again, my intent
was to share the information (we have our own problems to be concerned
with).
-ron
I'm thinking that it might be useful about now to set up a decent
notification organization that can seek out network status and outage
information both through standard channels and agreements, as well as
using objective monitoring tools positioned at different ends (what
ends?!) of the net.map.
I think an independant might be able to cut back on the NOC calls, the
ISP requests, and the ping flood.
Would something like this be redundant? Are there already such orgs in
place? If the outage lists don't seem to be helping much...