NETGEAR Contacts?

I’m wondering if someone has any contacts at Netgear they would be willing to forward some information to. While working with their devices one of my colleagues discovered some poor behavior of their embedded DNSMASQ, such as returning REFUSED to DNS queries.


$ dig +tcp

; <<>> DiG 9.8.3-P1 <<>> +tcp
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 33649
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

; IN A

;; Query time: 136 msec
;; WHEN: Thu Jan 22 13:28:59 2015
;; MSG SIZE rcvd: 33

where a UDP query passes just fine.

This is one of a few issues we’ve uncovered, so hoping for someone who can work on building some fixed firmware.

Device in question:

Netgear wnr2000v3
v1.1.2.10 (latest on website)

Is there a mailing list that exists for the purposes of discussing these types of CPE device issues?

- Jared


Netgear is divided into a few divisions and they don't overlap, is this
direct to consumer gear or gear they sold through an ISP?

Scott Helms
Vice President of Technology
(678) 507-5000

Direct consumer, eg:

- Jared

Sorry, the guys I know are on the ISP side :frowning:

I'll ask if there is anyone they can point us to on the direct side.

Scott Helms
Vice President of Technology
(678) 507-5000