Netcom Issues

I'm seeing alot of problems with Netcom, and I can't seem to get
any info from them, the net, or the normal grapevine.

I read about it on one of the ISP lists. Called their tech support
around 09:00 PDT this morning and got a report that a few of the POPs
were up around the country, but they didn't know which ones.

Later today, one of their press people actually admitted to being down
from yesterday afternoon until 05:00 PDT today, although I couldn't see
any of their web or mail/shell servers until about noon.

Here's the original message from the list. Do they really have a single
point of failure someplace?