Netcom Contact ?

Here we go again.

Does anyone have a contact at Netcom that understands that SMTP is not
transported via POP (or port 110) and who could possibly figure out why
Netcom's mail servers are unreachable by us and several other providers?

I just got off the phone with the manager of System Administration and
he's going to investiage any possible problems with Netcom's mail servers.
I apologize for any problems you had in contacting the necessary people
to get this problem resolved.