I would agree w/ the HP vs. Cisco comment from Greg Whynott
Cisco has refused to help without a huge pricetag in the past.
We have migrated many of our customers off of Cisco gear to mitigate future issues for exactly this reason.
HP is a great partner!
If you need a router check out vYatta or pfSense - pfSense for the low end of course. - Both are open - Both have paid support and we are very happy with them.
Glenn