[NANOG] Block: Road Runner Internal IP blacklist 72.22.18.105

Mailman List Mirror (Read Only)
1

Greetings all, I am having a bit of trouble with Road Runner, we have been
blocked repeatedly for email that I believe to have been sent out on the
19th. I have about 50,000 customers sitting behind this old mail server
currently. I have emailed back in forth with someone from roadrunner and
when he sends me back the spam example it is always from the 19th.

So far from the spam sent out on that day we have been blocked 5 times.

Does anyone have a contact for Road Runner that I might be able to have.

Thanks,

Clinton Popovich
Systems Administrator
Consolidated Communications, Inc.
Formerly Nauticom Internet Services
Tel: 724-933-9540
Fax: 724-933-9888
Email: <mailto:Clinton.Popovich@consolidated.com>
Clinton.Popovich@consolidated.com

Road runner bounce example.

2

Road Runner utilizes a volume based spam block from my understanding. If you send over X amount of email in Y amount of time, they block you. You need to create a rule that staggers the number of messages you send to all rr.com domains so as to not trigger the threshold and become blocked. See here for the limits: http://security.rr.com/spam.htm#ratelimit

Here's a link to get unblocked: http://security.rr.com/mail_blocks.htm

Good luck.

Matthew Evans, MCSA
Alpha Theory | "the right decision, every time."

  2201 Coronation Blvd., Suite 140
  Charlotte, NC 28227
  www.alphatheory.com

ALPHA THEORY QUICK DEMO (click here)

3

Matthew Evans <mevans@alphatheory.com> writes:

Road Runner utilizes a volume based spam block from my
understanding. If you send over X amount of email in Y amount of time,
they block you. You need to create a rule that staggers the number of
messages you send to all rr.com domains so as to not trigger the
threshold and become blocked. See here for the limits:
http://security.rr.com/spam.htm#ratelimit

So they'll block all the major ISPs smtp relays, but not the infected
PCs used to inject spam? Smart. Do their customers really accept this?

Bjørn

4

Honestly I doubt we are blasting Road Runner that hard. When I look thru the
log files it really does not look that bad except for on the 19th. So I
would have to say this is not how they have chosen to block me.

Clinton Popovich
Systems Administrator
Consolidated Communications, Inc.
Formerly Nauticom Internet Services
Tel: 724-933-9540
Fax: 724-933-9888
Email: Clinton.Popovich@consolidated.com

5

This issue has been resolved thanks all!

Clinton Popovich
Systems Administrator
Consolidated Communications, Inc.
Formerly Nauticom Internet Services
Tel: 724-933-9540
Fax: 724-933-9888
Email: Clinton.Popovich@consolidated.com