[NANOG] AS7132 issues in Chicago to Cogent and Teleglobe ?

One of my customers (out of AS11647) is seeing a lot of packet loss
to their office in SBC's network (AS7132). The site is behind one of
SBC's BASes ( Pinging when the path is
through Cogent and Teleglobe is showing periodic packet loss. It will
be clean, and then all of a sudden I cant ping (and
anything past it) for about 15 seconds and then its clean
again.... Both my Teleglobe and Cogent paths meet SBC/ATT in
Chicago, so I wonder if there is a common fault there or near there
? My customer's US operations tried opening a ticket but was not
able to get any info to SBC/ATT past first level support.

Anyone know of any issues ?


Seeing the same here, 1st level seems clueless.