have been now waiting since july 17 for a simple NS change on a domain.
this is getting a bit ridiculous.
i suggest that internic should prorate the yearly charge and have to
subtract the prorated days that it takes them to process change orders from
the yearly bill for the domain.
each single one would be just a small ammount.
however, with as many domains that have been held up in "manual processing"
or whatever, it could add up.
opinions?
melinda b thompson
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You have moved your mouse, Windows must be restarted for the
changes to take effect.
ima@badhabit.org habit@sexualgoddess.com habit@dal.net habit@galaxynet.org
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<snip>
i suggest that internic should prorate the yearly charge and have to
subtract the prorated days that it takes them to process change orders from
the yearly bill for the domain.
each single one would be just a small ammount.
however, with as many domains that have been held up in "manual processing"
or whatever, it could add up.
opinions?
As frustrating as it can be to deal with InterNIC, objectively it
should be noted that:
(1) Your proposal would be costly to enforce because it would be
necessary to determine whether the registrant submitted a correctly
formed template so that culpability could be determined.
(2) It wasn't that long ago that two-week processing was standard for
a lot of domain transactions. They raised the bar on themselves by
improving turnaround time through automatic processing. I'm not sure
that they should now have to pay a price for that.
...
(2) It wasn't that long ago that two-week processing was standard for
a lot of domain transactions. They raised the bar on themselves by
improving turnaround time through automatic processing. I'm not sure
that they should now have to pay a price for that.
"Look how good you have it now" is not a valid excuse for incompetence.
You probably meant "You can't make a silk purse from a sow's ear."
Ehud
"They" didn't raise the bar. "They" committed to meeting
the requirements of running the registration portion of InterNIC.
"They" are incompetent bufoons, their staff unaware of their
own rules, their web pages misinforming us, 'their clients',
and their processes breaking down under stress.
It's not up to us to excuse them from this incompetence by
making solipsistic references to a bygone era where 'Teengs Was Bad'
but to demand excellence and insist on it.
Unfortunately, with Network Solutions, it's clear the real Solution
is to replace them.
Mark Borchers dropped this into my mailbox:
As frustrating as it can be to deal with InterNIC, objectively it
should be noted that:
(1) Your proposal would be costly to enforce because it would be
necessary to determine whether the registrant submitted a correctly
formed template so that culpability could be determined.
(2) It wasn't that long ago that two-week processing was standard for
a lot of domain transactions. They raised the bar on themselves by
improving turnaround time through automatic processing. I'm not sure
that they should now have to pay a price for that.
i used the same change template to move three domains, just changing the
domain names from one to the other. all other information was the same.
two went through automagically, the other i'm stil waiting for since jul17
perhaps the MOTIVATION of having to face penalties for not processing
changes using their own templates would increase services
btw, this domain prompted an email from internic in JULY reminding me that
they were going to bill me for renewal in october...ie they can send
billing notices MONTHS in advance, but can't process a simple ns server
change given over 2 weeks.
i said if they were that hard up for help to hire me.
mel
Eminently reasonable. Supposedly, your registration fee is a lump-sum to
cover the costs of administering the DNS entry over the length of the
registration. Any time periods you're not getting *correct* administration
of that entry should not be charged for. It's charging you for work not
performed; which just happens to be illegal.
"Who knows what evil lurks in the hearts of ICANN?"
Dean Robb
Owner, PC-EASY
(757) 495-EASY [3279]
On-site computer repairs, upgrades and consultations
Lead simulations reviewer, www.thegamers.net