Microsoft NOC?

From: Kurt Parent <kparent@microsoft.com>
Date: Thu, 7 May 1998 15:59:25 -0700
Sender: owner-nanog@merit.edu

Microsoft's NOC is best accessed via the msnnoc@microsoft.com e-mail alias.
The peering@microsoft.com alias handles (what else) peering inquiries and
internal communication.

Clueless in Seattle (or nearby).

Let's see... My customers can't get to MSN. I see that I don't seem to
have a route to them. I send them e-mail to tell them there is a
problem. The e-mail uses the network to ... sit in the outgoing queue
until the problem is fixed. Oops!

The reason it is imperative that there be a telephone number for an
ISP is that it's really hard to use e-mail to contact an ISP if the
network connectivity to the ISP is not working.

It does make it easy to say that you are not getting any reports of
problems when you want to go home early, though. :slight_smile:

R. Kevin Oberman, Network Engineer
Energy Sciences Network (ESnet)
Ernest O. Lawrence Berkeley National Laboratory (Berkeley Lab)
E-mail: oberman@es.net Phone: +1 510 486-8634

The reason it is imperative that there be a telephone number for an
ISP is that it's really hard to use e-mail to contact an ISP if the
network connectivity to the ISP is not working.

This ought to make one a little less sanguine about the prospect of
unifying the packet data and voice networks in a "one pipe carries it all"
model. I suppose there's always smoke signals.

regards,
  -- Robert

Which will certainly be interesting when/if Voice Over IP happens. Hmm,
whats next, network down, please use snail mail?

Justin W. Newton

My personal backup has always been carrier-pigeon.

Let's not forget voice-over-cable and other voice-over-(pudding...)
solutions that haven't been proven in mission-critical ways yet.

-Deepak.