Can someone in Tier 3 level support from CBS Interactive please
contact me at neil-johnson at uiowa dot edu? (For some reason I can't
subscribe that address to this list).
(Yes, I'm a real network engineer at the University)
We are having reach-ability issues with CBS All Access content at the
University of Iowa.
I've tried reaching out to your support teams via your web page and by
phone, but never get a follow-up response.
If you need some incentive to respond, your losing CBS All Access
subscribers in the dorms of a Big 10 institution because they can't
access your content from some of our networks.