links on the blink (fwd)

Good point. If there is no service model and penalties for bad
performance, at least there should be a possibility for short time

I am really curious how service providers believe that, say, 12-24
months from now customers will still just put up with the current
situation. If I were them, I would plan for survival in that time
frame and get the right things under way *now*, and before someone
else changes things instead.