Latency in ATT DSL from Houston.

Hello All,

    I am trying to get some assistance with latency I am seeing inside
ATT. DSL Support has been next to useless, and I am already pursing
different connectivity options, but getting this fixed would be
awesome. The problem is two fold, I see latency to pretty much any
destination, that starts after my modem / gateway. The second part of
the problem is mostly clerical, ATT seems to be using IANA
documentation space inside their network, which DSL support has no
explanation for.

    If someone from ATT could reach out to me off-list, that would be
greatly appreciated.

db-353-fw01> traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 40 byte packets

1 75.39.205.94 (75.39.205.94) 2.451 ms 2.713 ms 2.693 ms
2 192.0.2.100 (192.0.2.100) 882.693 ms 1375.347 ms 682.396 ms
3 12.83.37.201 (12.83.37.201) 993.819 ms 1436.967 ms 616.373 ms
4 12.122.85.197 (12.122.85.197) 944.982 ms 911.500 ms 676.696 ms
5 206.121.120.70 (206.121.120.70) 937.521 ms 1312.248 ms
206.121.120.66 (206.121.120.66) 1353.350 ms
6 216.239.40.139 (216.239.40.139) 1756.335 ms 216.239.54.109
(216.239.54.109) 1117.386 ms *
7 72.14.238.45 (72.14.238.45) 1710.237 ms 64.233.175.9
(64.233.175.9) 1005.727 ms 64.233.174.151 (64.233.174.151) 1707.119
ms
8 google-public-dns-a.google.com (8.8.8.8) 1468.629 ms 1529.764 ms
834.876 ms

admin@db-353-fw01> traceroute 4.2.2.2
traceroute to 4.2.2.2 (4.2.2.2), 30 hops max, 40 byte packets
1 75.39.205.94 (75.39.205.94) 2.702 ms 5.745 ms 6.493 ms
2 192.0.2.100 (192.0.2.100) 1986.510 ms 621.122 ms 604.383 ms
3 12.83.37.201 (12.83.37.201) 1202.705 ms 1886.382 ms 1821.073 ms
4 gar26.dlstx.ip.att.net (12.123.16.109) 1458.154 ms 1338.124 ms
1766.894 ms
5 * * *
6 ae-3-80.edge2.Dallas1.Level3.net (4.69.145.139) 999.252 ms
ae-1-60.edge2.Dallas1.Level3.net (4.69.145.11) 1597.016 ms 1843.397
ms
7 ae-4-90.edge2.Dallas1.Level3.net (4.69.145.203) 2156.637 ms
ae-1-60.edge2.Dallas1.Level3.net (4.69.145.11) 1125.729 ms
ae-4-90.edge2.Dallas1.Level3.net (4.69.145.203) 1912.391 ms
8 b.resolvers.Level3.net (4.2.2.2) 1282.430 ms 1640.264 ms 1037.577 ms

admin@db-353-fw01> traceroute 12.123.16.109
traceroute to 12.123.16.109 (12.123.16.109), 30 hops max, 40 byte packets
1 75.39.205.94 (75.39.205.94) 2.994 ms 3.034 ms 2.660 ms
2 192.0.2.100 (192.0.2.100) 626.326 ms 1637.689 ms 1883.235 ms
3 12.83.37.205 (12.83.37.205) 1972.528 ms !X * *

/Charles