Hello Everyone,
We’ve been having trouble with HBO Max and blocked subnets.
I tried HBO: CTIAEngineers@hbo.com listed on TheBrothersWISP website and support@hbo.com.
https://thebrotherswisp.com/index.php/geo-and-vpn/
We have never received a reply.
Does anyone have another contact for them or do you know which IP Geolocation and VPN service they use?
Thank you,
HBO did respond to contact form page on website.
They referred us to Digital Elements.
Hope that helps other people having the same issue.
Hello Kevin,
HBO did respond to contact form page on website.
They referred us to Digital Elements.
It's IP geolocation done right, as per the white-paper [1]:
- distrusting WHOIS data
- distrusting ISP provided data
- not providing any check/demo page
- not providing any contact information for victims (end users or ISPs)
- amazing real time updates based on ... things:
Digital Element utilizes patented web-spidering technology and 20+ proprietary methods
to triangulate the location, connection speed, and many other characteristics associated
with an IP address. By combining this "inside-out" infrastructure analysis with "outside-in"
user location feedback gleaned from a network of commercial partners to improve and
validate its response at a hyperlocal level (city/postcode/ZIP+4), Digital Element can
identify where the user actually accesses the Internet down to the ISP’s end-point
equipment.
[...]
"With such an extensive customer network performing more than 10 trillion IP lookups
per month, the company is able to pick up IP address reallocations the instant they
occur, ensuring that data remains highly current and accurate."
And just to reiterate one more time:
By combining this "inside-out" infrastructure analysis with "outside-in"
user location feedback gleaned from a network of commercial partners to improve and
validate its response at a hyperlocal level (city/postcode/ZIP+4), Digital Element can
identify where the user actually accesses the Internet down to the ISP’s end-point
equipment.
and again:
the company is able to pick up IP address reallocations the instant they occur
's all good, man!
[1] https://www.digitalelement.com/wp-content/uploads/2020/06/IPGEO-myths-facts.pdf
Is that outside->in, inside->out, or middle-out?
We have just ran into this issue. We contacted Digital Elements and they let us know the issue is with Wind Scribe VPN service. Wind Scribe will randomly select client IP addresses and use that as the host IP. Of course, when they do that, it gets our IP addresses blocked. We have never implemented any kind of filtering, etc. on our network, we prefer to leave it open for the customers to use. Anyone have a good idea on how to prevent this from happening?
Thank you
Travis Garrison