I suggest that neither gleefull hand-rubbing nor "obvious" pronouncements
based on partial knowledge about the real situation will seem quite so
appropriate when it's *your* turn to be downfield from the launcher.
Don't forget 500 year floods that happen twice in a couple of years,
e.g. the midwest. Or the occasional bombing, e.g. our New York City
POP is in Hackensack, NJ now, the MIDNET router in Oklahoma City is
in a landfill now. An Internet connection is pretty far down on the
list of important things in a real disaster.
Stuff happens. No one can predict or plan for everything. But you can
have procedures in place to combat the biggest problem in diasasters, poor
communication. Partial knowledge about the real situation happens when
the real information isn't made available. Techies sometimes get too
wrapped up in the hardware, redudant fiber, generators, bomb-resistant
shelters; and forget about keeping people informed.
It also works to your advantage to keep people informed. They tend to
be more understanding, and willing to give you time when they know the
situation, and that you are dealing with it. But you only get one
free pass. Non-statement statements tend to fan the flames.
I think I've said all this before.
BBNplanet is better than many ISPs, once you find out the ticket