Equinix IX support contact me please

Mailman List Mirror (Read Only)
1

Hi folks at Equinix,

your peeringdb entry contact address (servicesupport@equinix.com) bounces.
Please contact me right away to fix a MAC filter.

Elmar.

2

I’d personally recommend logging into the portal and opening a case, this will give you the fastest result. If you really want to email servicedesk.de@eu.equinix.com should be right assuming you’re using the fabric in Germany like your email address suggests. Otherwise, check https://www.equinix.com/contact-us/customer-support for the appropriate country contact.

Chris

3

Hi Chris,

chris@noskillz.com (Chris) wrote:

I'd personally recommend logging into the portal and opening a case,

I've done that in parallel, of course. (Also, as expected, they don't use their
own documentation, you have to point your finger to it when they want to "find
a physical asset"...Equinix...)

If you really want to email
servicedesk.de@eu.equinix.com should be right assuming you're using the
fabric in Germany like your email address suggests. Otherwise, check

This was about PAIX, but yeah, there might be some email contacts.

I guess my main point is: Keep those da** peeringdb entries usable.

Thanks for the help!
Elmar.