Does Teleglobe implements QoS ?

Teleglobe's service is a complete joke. I've bought speakers
from a man in a white van and got better service.
I've just opened a ticket recently regarding UUNET issues also.
For some reason Teleglobe was routeing one of our prefixes via
their UUNET interconnect at LA and the other via Seattle, The LA
route was really bad whilst the Seattle was bearable, I emailed it takes 2 hours for them to respond to only

Can someone indicate me some UUNet Looking Glass so I can check routes
from Teleglobe ? I found only traceroute unfortunately.