I'm curious what people are using to manage DMCA takedown notices in
mid-sized networks. I've been searching, and have found the ACNS spec, and
a few obscure references to an RT plugin, but not much else. As the ISP I
work for grows, manual handling of notices is starting to be a problem. I'd
prefer something open-source so we can extend it to hook into our other
systems, but primarily I need something to parse the notice emails, store
the information, track the number of incidents over time, and generate
letters to users.
If nothing exists, and everyone just has in-house proprietary systems, then
we'll start down the same road, but I don't like to re-invent the wheel if
I can help it.
Speaking for Networks outside of the USA (and not being at all helpful sorry), /dev/null works well. Sorry, couldn't help myself...
Now new and improved for the modern era:
Speaking for Networks outside of the USA (and not being at all
helpful sorry), /dev/null works well. Sorry, couldn't help myself...
Same here, most notices about PI infringements our abuse desk is
getting are from companies operating on a 'bounty' scheme, trying to
get some personal details of the user of an IP address to be able to
sell that information to the copyright holder.
As soon as we try to instruct them on how to correctly proceed in
Switzerland, we either don't hear from then any more, or keep getting
the same messages again and again which we then consider 'spam' as
obviously no human is sending then, or reviewing the answers our abuse