DHS: Report on Alerting Tactics

Communication service providers play a critical role, but too often view public alerting as "someone else's job."

Report on Alerting Tactics
August 7, 2018

However, there was not consensus on which combination of tools is generally most effective. The alerting ecosystem consists of multiple systems alert originators can use to reach the public with alert and warning information, “as well as diverse channels of message delivery, distributed sensing devices, and feedback mechanisms.” Alerting ecosystem components include:
• Alerts and warnings from Federal, state, and local alerting authorities to the public;
• Coordination between alerting authorities and other governmental entities (e.g., 911);
• Public information sharing to alerting authorities (e.g., social media requests); and
• Public information exchange between community members