COX contact

Can someone at COX contact me off-list to troubleshoot packet loss I'm seeing on

I've tried tech support but they only seem to be concerned about signal strength rather than peering issues.

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I checked your email headers and it doesn't include the signal
strength. Can you include that in the subject line in future emails?
Also since they didn't indicate what to measure or what units, I would
say that my signal strength currently is 5.

Oh, and if you have a signal strength meter that only goes to 10 you
need to buy the better one that goes to 11.

Let me guess MTR is telling you about this packetloss? :slight_smile: