Common causes of performance problems and outages

I want to find out the most common causes of
performance problems as well as outages in
networks today. Any information is welcome!

Maya Yajnik
Telcordia Technologies

PEBCAK errors are the most common reason for both performance problems and

PEBCAK stands for Problem Exists Between Chair And Keyboard.

It's the humans, stupid! Er.... It's the stupid humans. :slight_smile: