Cisco as Big Brother (Was Re: Cisco's AIP vs HSSI)

Michael, Jeremy,

As a customer of Bay (maybe an atypical one), I'll vouch for Michael's
statement. We're atypical in that we've served as the primary beta
site for the ISP version of their code.

I can't complain about Cisco support either. Both vendors have been
willing to dedicate whatever resources they have available to fix
things when a problem required immediate action.