Good morning. Does anyone have an email contact for CBS All Access streaming NOC? We’re struggling with what appear to be some geo-location issues - our info is right on all the known geo-location providers, but we’re still struggling with some of our IP blocks being unable to stream from CBS.
I have been told the proper way to handle geolocation issues is to open a support ticket by following the "Contact Us" instructions here: https://cbsi.secure.force.com/CBSi/KnowledgeHome?referer=cbs.com%2Faa
Once that's done if you don't get help in a reasonable timeframe, let me know your support ticket information and I'll attempt to escalate it.
Steve