car2.Detroit1.Level3.net

Does anyone know of an issue involving car2.Detroit1.Level3.net and its handoffs? We have been experiencing about 25% packet loss this week which resulted in an outage from 19/Sep/2013 13:52 to 19/Sep/2013 14:01

Tracing route to google-public-dns-a.google.com [8.8.8.8] over a maximum of 30 hops:

  1 <1 ms <1 ms <1 ms 192.168.0.1
  2 3 ms 2 ms 2 ms d233-64-65-227.dim.wideopenwest.com [64.233.227.65]
  3 666 ms 705 ms 530 ms ge-7-43.car2.Detroit1.Level3.net [4.53.74.109]
  4 * * * Request timed out.
  5 * * * Request timed out.

Nolan Rollo
VoIP Engineer
Main: 517.223.3610x114
Fax: 517.223.4120
www.kw-corp.com<http://www.kw-corp.com/>

We're connected to that router in Southfield. Our circuits bounced a couple of times earlier this afternoon (same time you mention), and now we're one way traffic.