CRTC hires private company to investigate 2022 Rogers outage
Critics say regulator being too secretive about probe, too slow to force more transparency from big telecoms
CBC News has learned Canada's telecommunications regulator has hired a private consulting firm to investigate the massive Rogers outage last summer that left more than 10 million customers without cellphone and internet access.
The Canadian Radio-television and Telecommunications Commission (CRTC) confirmed in an email it hired engineering consultant Xona Partners in May to provide a report on the Rogers network and "help inform what further regulatory action is needed."