Apologies to the list, but, I’m at Witts End on this problem.
Can someone from SBCGLOBAL with 1/2 a clue please contact me?
I’m seeing an issue between dist4-g9-3.pltnca.sbcglobal.net and
bras2-g9-0.pltnca.sbcglobal.net with intermittent complete packet
loss…
Matt’s traceroute [v0.54]
owen Fri Sep 1 08:56:21 2006
Keys: D - Display mode R - Restart statistics Q - Quit
Packets Pings
Hostname %Loss Rcv Snt Last Best Avg Worst
- delong-sjca-02-e1.delong.sj.ca.us 1% 509 511 1 1 4 118
- zy652-a.delong.sj.ca.us 1% 509 511 2 1 2 11
- sms0.sc.meer.net 2% 503 511 232 21 180 1332
- metro2-transit.sc.svcolo.com 1% 505 511 241 22 178 1343
- 339.ge-5-1-1.er10a.sjc2.us.above.ne 2% 502 511 175 21 193 1344
- so-2-0-0.mpr3.sjc2.us.above.net 3% 499 510 107 21 182 1307
- so-3-0-0.mpr2.sjc7.us.above.net 4% 494 510 118 21 181 1316
- ex2-p4-1.eqsjca.sbcglobal.net 2% 504 510 140 21 188 1345
- bb1-p6-0.crscca.sbcglobal.net 2% 500 510 364 23 189 1256
- bb2-p5-0.pltnca.sbcglobal.net 2% 503 510 193 24 183 1275
- dist4-g9-3.pltnca.sbcglobal.net 5% 487 510 192 24 176 1292
- bras2-g9-0.pltnca.sbcglobal.net 46% 276 510 140 25 190 1323
- adsl-69-105-41-206.dsl.pltn13.pacbe 49% 264 510 107 33 191 1094
- adsl-69-105-74-210.dsl.pltn13.pacbe 49% 263 510 45 35 200 1266
I am seeing this problem from multiple locations when trying to reach
destination 69.105.74.210.
Your technical support department refuses to escalate the issue unless
I can come up with the DSL phone number for the affected customer.
I can be reached at 408-921-6984.
Owen