Howdy,
I've been struggling for a few weeks trying to identify whom to speak to at
AT&T regarding pre-wiring of fiber in our small (6 unit) HOA. I know the
fiber is on the pole (it lists our address as in the service area), but I
cannot get the service installed without impinging on other units.
I'd like to work through the HOA to set up a new easement alongside the
existing phone and cable currently running through all the units, but have
not had any success with the multi-family unit form at AT&T (I think it's
designed for large apartment buildings), or through the customer support
apparatus.
Seeing as how my current choices are bonded aDSL and Comcast, adding a 3rd
party would be extremely advantageous to the HOA and provide turnkey access
to the rest of the residents.
If someone knows someone at AT&T who could assist, I would be extremely
appreciative.