ARIN Route Registry Issue

Mailman List Mirror (Read Only)
1

I am having some issues with ARIN Route Registry email not responding to emails that I am sending.

I sent 3 emails on friday to rr@arin.net<mailto:rr@arin.net> with no response.

Wondering if any one is having the same issue or if anyone from ARIn can chime in. I have opened a ticket with ARIN but its the weekend.

Erik Sundberg
Sr. Network Engineer
Nitel
1101 West Lake Street,6th Fl
Chicago, IL 60607
Desk: 773-661-5532
Cell: 708-710-7419
NOC 24/7: 866-892-0915
Email: esundberg@nitelusa.com<mailto:esundberg@nitelusa.com>
http://www.nitelusa.com

2

Erik -

I¹ve reach out to you off-list.

Regards,

Nate Davis
Chief Operating Officer
American Registry for Internet Numbers

On 8/13/16, 2:42 PM, "NANOG on behalf of Erik Sundberg"

3

They are moving offices.
https://www.arin.net/announcements/2016/20160804.html

Frank

4

They are moving offices.
https://www.arin.net/announcements/2016/20160804.html

"All other customer support business systems (website, email, ARIN
Online, RESTful Provisioning, Whois, RDAP, IRR, RPKI repository, etc.)
will remain operational during the move."

5

It says email will be online. Not that anyone will be there to answer them.

6

It says email will be online. Not that anyone will be there to answer them.

They are moving offices.
https://www.arin.net/announcements/2016/20160804.html

"All other customer support business systems (website, email, ARIN
Online, RESTful Provisioning, Whois, RDAP, IRR, RPKI repository, etc.)
will remain operational during the move."

the op was reporting a problem with email-based irr updated

randy

7

Erik -

  Our apologies - apparently there was an error that had RR email going to
  our HQ email servers (which are no longer present) rather than via smtp
  relay in the public-facing colocation sites. This has been since fixed, and
  the email queues flushed - i.e. you should have your responses at this time.
  (If this is not the case, please let me know asap.)

Thanks! (and again apologizes for the glitch)
/John

John Curran
President and CEO
ARIN

8

John,

I started to receive emails back from rr@arin.net.

Thanks for looking at this. Good luck with the move.

Erik Sundberg
Sr. Network Engineer
Nitel
1101 West Lake Street,6th Fl
Chicago, IL 60607
Desk: 773-661-5532
Cell: 708-710-7419
NOC 24/7: 866-892-0915
Email: esundberg@nitelusa.com
http://www.nitelusa.com

9

Verified it's backup and working again with immediate responses.

Erik Sundberg
Sr. Network Engineer
p: 773.661.5532
c: 708.274.7419
NOC: 866.892.0915
1101 W. Lake Street, 6th Floor | Chicago, IL 60607
esundberg@nitelusa.com | www.nitelusa.com

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