Is anyone experiencing E.mail weirdness, specifically bounces from AOL
today at all? I have spoken to a number of others from various parts
of CONUS, who seem to have a similar issue..
Regards.
Is anyone experiencing E.mail weirdness, specifically bounces from AOL
today at all? I have spoken to a number of others from various parts
of CONUS, who seem to have a similar issue..
----- Transcript of session follows -----
.. while talking to mailin-03.mx.aol.com.:
DATA
<<< 500 SYNTAX ERROR, COMMAND UNRECOGNIZED
554 5.5.0 Remote protocol error
That one? Yeah, what did AOL change?
--matthew
I've been seeing it from them, but also from non-AOL sources. They appear to be virus bounces with a French-language message in the headers.Not speaking French, I don't remember the exact phrase and unfortunately just purged my email trash, but the phrase had DENOYE in it.
All of these bounces, when viewed, contained the continuing Microsoft "update mail".
I spoke to AOL's main anti-spam guy about this a few weeks back, and he
said (hope he doesn't mind my quoting this here):
This is, in fact, a block of suspected spam; the code will
be changed shortly to be more descriptive.
I have noticed this error with some apparently non-bulk and legitimate
mail recently.
AOL's postmaster team has gotten a lot more responsive recently, so
forwarding a copy of the message that bounced to postmaster@ and / or
calling the number at http://postmaster.info.aol.com/ would probably
be good steps to take if you haven't already done so.
Hello Will:
Part of the problem is that E.MAIL sent to AOL postmaster bounces as well.
Calling the postmaster's desk involves being on the phone for a fairly
long time. I have been on the phone for the past 20 minutes on this
matter with no resolve yet, as I type this.
[hold... speaking with postmaster desk personnel]
Ah.. I present the following information for the benefit of those who are
experiencing a similar situation.
If you see "RLY:B1" in your E.mail transaction report (header) as seen
immediately below
Recipient address: REMOVED@aol.com
Reason: Rejection greeting returned by server.
Diagnostic code: smtp;554-(RLY:B1) The information presently available
^^^^^^^^
to AOL indicates this s m h e p
Remote system: dns;mailin-04.mx.aol.com
(TCP|128.171.94.83|46189|64.12.136.153|25) ([RLY:B1] The
information presently available to AOL indicates this)
this means AOL has placed a 'dynamic block' on 'a' specific IP within your
assigned space, or that a block has been placed on your entire assigned IP
space. As we dialogued to resolve our issue, it was made known to me that
parties like us in Hawai'i -- in this case the University of Indiana, were
experiencing similar problems at present.
I requested AOL to provide us a 'reasoning' for the placement of this
present day 'block', and further requested that they inform us of any
future decisions to place blocks on a part or parcel of our class B.
This, such that any 'reason' (present or future) that forms the foundation
for AOL's decisioning to place blocks - can be properly and expediently
reviewed, and resolved to mutual satisfaction. There was not any evidence
available to the AOL Postmaster desk with whom I had conversations, which
would have given us all -- an understanding to 'why' a present day block
exists.
All the best,
Robert.