AOL/AOL-UK ATDN routing issues?

We're seeing some persistent routing issues with AOL UK customers, it looks like the issue is somewhere inside of ATDN, and it's definitely affecting to the point that no AOL UK customers can apparently reach that network at all. If an AOL engineer is on list or someone can clue-by-four someone over there that'd be great. I've tried with absolutely 0 success at getting past the front lines of AOL and ATDN's various contact points. appears to be an alias for /dev/null.